FACTS | WHAT DOES PREMIER BANK OF ARKANSAS DO WITH YOUR PERSONAL INFORMATION? |
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Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on the product or service you have with us. This information can include:
When you are no longer our customer, we continue to share your information as described in this notice. |
How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Premier Bank of Arkansas chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information | Does Premier Bank of Arkansas share? | Can you limit this sharing? |
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For our everyday business purposes: Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes: to offer our products and services to you | No | We do not share |
For joint marketing with other financial companies | No | We do not share |
For our affiliates' everyday business purposes — information about your transactions and experiences | No | We do not share |
For our affiliates' everyday business purposes — information about your creditworthiness information about your creditworthiness | No | We do not share |
For nonaffiliates to market to you | No | We do not share |
Questions? | Call (870) 739-7300 |
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Who we are | |
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Who is providing this notice | Premier Bank of Arkansas | What we do |
How does Premier Bank of Arkansas protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate. |
How does Premier Bank of Arkansas collect my personal information? | We collect your personal information, for example, when you
We also collect personal information from others, such as credit bureaus, affiliates, or other companies. |
Why can't I limit all sharing? | Federal law gives you the right to limit only: | Definitions |
Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies.
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Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Internet Banking Customer Awareness | Premier Bank of Arkansas is committed to protecting your financial information. Please review the following information regarding your rights and account security. |
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What is Reg E? | Federal Regulation E establishes the basic rights, liabilities, and responsibilities of consumers who use electronic fund transfer (EFT) services and of financial institutions that offer these services. Consumer transactions which are initiated electronically are covered by these rules. |
What protections are provided to consumers who use internet banking? | To protect your account, we encourage you to regularly review your statements and account activity. If you believe an unauthorized EFT or error has been made on your account, contact us immediately. |
Identity Theft Protections | Your security is of the utmost importance to Premier Bank of Arkansas. We believe that the best defense against online criminals is for us to keep you as informed as possible. The practical set of tips below can help you protect yourself against identity theft. Identity theft can occur in a number of ways:
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Identity Theft Prevention | Here are a few things you can do to prevent identity theft:
While Premier Bank of Arkansas will periodically send information to customers via email, we will never email you and request that you send personal information through the internet, nor through any other means. Even if the email return address looks like it may be from Premier Bank of Arkansas, if the message requests that you confirm your email address, account number, Social Security Number or by clicking on a link; DO NOT RESPOND. Call us immediately to report the issue. |
Will Premier Bank of Arkansas ever call me and ask for personal information? | Premier Bank of Arkansas will never contact a customer asking for their banking credentials by telephone or email. Any attempt like this should be immediately declined, and information about the attempt passed on to Premier Bank of Arkansas (see contact info below). |
Scenarios where Premier Bank of Arkansas may contact you: |
Other ways we may communicate would include a flyer in your statement mailing, a pop-up message in online banking, or an email providing some information. |
Protections for commercial accounts | If you have a commercial or business account, we encourage you to perform a periodic assessment to evaluate the security and risk controls you have in place. The risk assessment should be used to determine the level of risk associated with any internet activities performed and any controls in place to mitigate these risks. Additional security recommendations include:
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What do I do if I suspect a problem with my accounts? | If, at any time, you notice suspicious account activity or have other concerns about your account security please contact us at 1-870-739-7300. You can send a secure email from inside online banking by selecting the contact button in the upper right-hand corner. To send a secure message to Premier Bank of Arkansas, select the subject and category, type in your message and click "Send Message". You can also email us at support@premierbankar.com. |
Report a phishing scam or website: | |
Ways to stay safe online: | https://www.staysafeonline.org/stay-safe-online/keep-a-clean-machine/spam-and-phishing |
Free credit reports: | This central site allows you to request a free credit file disclosure, commonly called a credit report, once every 12 months from each of the nationwide consumer credit reporting companies: Equifax, Experian and TransUnion. AnnualCreditReport.com is the official site to help consumers to obtain their free credit report. |
FTC Identity Theft Site: | This website is a one-stop national resource to learn about the crime of identity theft. It provides detailed information to help you deter, detect, and defend against identity theft. On this site, consumers can learn how to avoid identity theft - and learn what to do if their identity is stolen. Businesses can learn how to help their customers deal with identity theft, as well as how to prevent problems in the first place. Law enforcement can get resources and learn how to help victims of identity theft. http://www.consumer.ftc.gov/features/feature-0014-identity-theft |
FACTS | WHAT DOES PREMIER BANK OF ARKANSAS |
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Why? | The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account. It is important for you to understand that:
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What? | Some examples of information your app will request access to are:
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How? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for storing of your personal information and whether that information may be deleted. |
Questions? | Please contact Legal and Compliance at (870) 739-7300 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application. You can also access the bank’s full Privacy Policy at https://premierbankar.com/privacy-policy |
Conversion Weekend: February 17 - February 20
By February 21, you will officially be a Southern Bancorp customer!
Find everything you need to know below.